Technical Support & Web Administration
We offer several extended and personalized Technical Support Plans, to supplement regular support provided by the hosting company, in order to match your specific support needs:
- AD-HOC – charged per call
- VALUE - monthly backup, 1hr of technical support included
- BRONZE - monthly backup, 1hr of technical support included, one page change per month, guaranteed two business days response time, monthly website access report
- SILVER - weekly backup, 3hrs of technical support included, two page changes per month, guaranteed 48hr response time, weekly backup, monthly website access report
- GOLD – daily backup, 6hrs of technical support included, four page changes per month, active website monitoring, guaranteed 12hr response time, monthly website access report
- CUSTOM – plan tailored for you, to perfectly match your web admin & support needs
For technical support please contact our Technical Support Group.
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